Due to high demand, order processing will take 5-10 business days.

  • $5.00 0FF

    500 Sweet Rewards

  • $10.00 OFF

    1000 Sweet Rewards

  • $15.00 OFF

    1500 Sweet Rewards

Join Our Sweet Rewards Program

Ways to earn points

Place an order

When you join our Sweet Rewards program. Every customer will receive 2 Sweet Rewards for every $1.00 spent.

Sign up

Sign up and receive 200 Sweet Rewards.

Celebrate your birthday

You'll get 100 Sweet Rewards every year for your birthday!

Follow us on social media

Follow us on Facebook, Instagram, and TikTok to receive 50 Sweet Rewards for each follow on our different platforms.

Ways to Redeem

$5 off coupon

500 Sweet Rewards are used towards a $5.00 coupon.

$10 off coupon

1000 Sweet Rewards are used towards a $10.00 coupon.

$15 off coupon

1500 Sweet Rewards are used towards a $15.00 coupon.

Frequently Asked Questions

What are Sweet Rewards

Sweet Rewards is our loyalty rewards program offered for our customers to join.

When will I receive my points?

Your Sweet Rewards will be updated once you place an order online only.

How do I earn points while shopping?

Every $1.00 spent = 2 Sweet Rewards.

Are the points available for in store?

Unfortunately, at this time we do not offer points available in store. It is for online orders only at this time.

Join Sweet Rewards Today

Collect your rewards while eating good!

FAQ

HOW CAN I TRACK MY ORDER?

Once your package has shipped, you will receive an email with corresponding tracking information. Please be sure to double check all information, including email, before checking out to ensure a quick shipping process. If you do not receive a confirmation email within 24 hours please reach out to customer service to ensure your order has been processed. 

 

WHAT IF THERE IS AN ERROR ON MY SHIPPING ADDRESS?

Shipping addresses cannot be changed once orders are processed in our system. Please be sure to double check all information before checking out to ensure a quick shipping process, as it is the customers responsibility. If you notice an error in your confirmation email, please contact customer service immediately so we can try to stop the package from leaving our shipping department. 

 

WHAT IF MY PACKAGE IS LOST?

Although we do not anticipate any issues, all orders are still subject to potential delays due to covid-19 restrictions. We will ensure your package is sent out in a timely manner, within 3 to 5 business days following the day the order was placed. Once the package leaves our facility, it falls under the liability of the courier and can be subject to issues that are out of our control. You will need to contact the according shipping service for updates on any delays or shipping errors. 

 

ONE OF MY ITEMS HAS ARRIVED DAMAGED/IS MISSING! WHAT DO I DO?

Please check within any packaging materials, and if it is not found, contact our customer service at info@sosweetcanada.ca within 24 hours of receiving the order. 

 

I HAVE NOT RECEIVED MY ORDER CONFIRMATION, WHERE IS IT?

Please double check the spelling of the email you used at checkout, or check your junk/spam folder. Otherwise, you can contact customer service at info@sosweetcanada.ca 

 

WHERE DO YOU SHIP?

We ship Canada wide. Please have a look at shipping rates derived from your order for geographical specifics. 

 

CAN I SHIP TO A P.O. BOX?

All orders with a P.O. Box will only be shipped with Canada Post. All other carriers WILL NOT deliver to P.O. Boxes.

 

RETURNS & CANCELLATIONS

All sales are final. We do not accept any cancellations.

 

WHAT IF I HAVE MORE QUESTIONS?

Please reach out to customer service info@sosweetcanada.ca for any further questions.